RETURN POLICY
Return/Exchange Process
a. All return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging. If not, the buyer is responsible for all incurred fees and there will be no refund.
b. Items can be returned or exchanged within a few days from the delivered date. Note that overdue requests may not be accepted.
c. Return shipping fees are at the customer's own expense.
d. We do not accept returned items that were sent back directly without notifying us first.
Step 1: Please email our customer service representatives to get a return authorization and return address, stating your order number and reason for return.
Step 2: After receiving your email with exchange/return request, our customer service representatives will send the exchange/return instructions back to you via email. Please follow the instructions to process the exchange/return.
Step 3: You will receive refund within weeks or have an exchange order processed after we receive your package. We'll email you once processing your refund or exchange and the refund will be issued to your original payment method. Generally, you will receive a refund within several business days. (If no refund is received within a few days, please contact us via email.)
Contact Us
If you run into any issues, feel free to drop us an email.